Limited Lifetime Warranty & Customer Satisfaction

Limited Lifetime Warranty Exchange

Moto Pockets provides, to the original purchaser, a limited lifetime warranty against defects in materials or craftsmanship if purchased directly from an authorized Moto Pockets dealer or from our website. This warranty covers defective materials and craftsmanship only, and does not include damage due to normal wear and tear or misuse. Failure to comply with Moto Pockets product instructions (either included with product or on website) will void the limited lifetime warranty. If defects in the materials or craftsmanship of the product exist, do not use the product and notify Moto Pockets immediately of the defect. Moto Pockets will provide repair or replacement of the product after Moto Pockets has determined, in our sole discretion, that a defect is present. Proof of purchase is required. For limited lifetime warranty exchange, please contact Moto Pockets by email at info@motopockets.com.

 

We Cover: 

  • Replacement parts and labor.

  • Shipping of the product to the Customer.

     

What we don’t Cover:

  • Moto Pockets is not responsible for any personal injury or injury to others caused by in-correct usage, misuse, accident or incident involving the product in a way that it was not originally intended for.

  • Moto Pockets does not warrant any product which is damaged from abuse, lack of maintenance or is not used for its intended purpose. Normal wear and tear is excluded.

  • This Limited Warranty does not cover or apply to any loss or damage to the motorcycle or any other items which may have been caused by the defective product and does not apply to personal injury, repair or other incidental costs caused by the defective product.

  • Sales outside of the United States and any other expenses are not covered.

  • This Limited Warranty does not cover any Moto Pockets Product purchased through non-authorized dealers and/or online auction websites.

  • Non-authorized dealer receipts and/or online sales auction confirmations are NOT accepted for warranty verification.

  • Consequential damages, incidental damages or incidental expenses, including damage to property are not covered.

  • Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Specific state legislation should be referred to in this case.

  • Moto Pockets has no liability for any damage or destruction to consumer electronics or personal items and property that are contained inside or outside Moto Pockets’ products, including, without limitation, tablets, computer equipment, cameras, cell phones, or other handheld devises or any loss of data contained in the previous devises.

  • The limitations of liability set forth above shall apply to the maximum extent permitted under applicable law.

   

Customer Satisfaction

At Moto Pockets, we believe that nothing is more important than YOU!  Our mission is to provide quality motorcycle bags that not only enhance your riding experience but also bring a smile to your face.

If for any reason you are not happy with your purchase please let us know. We are happy to refund your order or exchange for another item.

Your feedback drives us forward! Whether it's a handlebar bag that perfectly fits your motorcycle or a luggage solution that makes your adventure seamless, we’re committed to ensuring you’re 100% satisfied.

We're proud of our ratings and love hearing from our riders. From cruisers to adventure seekers, your voices shape our products and inspire us to keep innovating!

Leave us a review, and join the community of happy riders who trust Moto Pockets for all their motorcycle needs. Let's ride together!